Privacy Policy

Information you create or provide to us

When you sign up for an account on the Eastrise Aviation website, subdomain, Android App or iOS app, you provide us with personal information. This can include your email address, name, birthday, gender, your password, mobile phone number, photos, and personal preferences. We will, when you subscribe to our Flight Scheduling site, modify your Google Calendar events through an automated process. We will NOT delete your personal calendar events apart from the ones we create on our website related to your flying training schedule which will synchronise with your calendar to allow you to view your flight training schedules and other events related to your training, as well as receive automated reminders if set on your training flights or other events. We will manually disconnect this service from your Google Calendar and Google account in general when you graduate or discontinue training with Eastrise Aviation. You may also unlink your calendar by clicking the green CONNECTED TO GOOGLE CALENDAR button. Confirmation of the delinking can be confirmed when the button changes from green to blue and shows CONNECT GOOGLE CALENDAR. We are not able to connect your Google calendar to our system – this is a manual process which must be initiated by you on your end when you login into the Eastrise Flight Booking system using your email address as well as to your Google account on your device. Please note that Google Calendar and the Google logo are trademarks of Google Inc., and are governed by Google’s privacy policy as well as their terms of service.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect data from contact and other forms on our website such as feedback forms, information request forms et cetera. We also collect IP addresses of the sender to enable us track spam submissions in the hope of backlisting them. This may enable us to locate the country as well as the district, city or town where the IP address originates from. We are not aware if we are able to locate even the exact place where the information is sent from but this could be a possibility. We do not need to know the exact place. We just need to know the IP address to help us track and report spam submissions and spambot attacks.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after a day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track the visitors on our website (and domain as a whole). This enables the Eastrise Aviation webmaster to optimise the site for search engines thereby giving our website visitors a great experience. These analytics are shared anonymously with Google and other search engines.

Progress Reports

When you register for our online ground school, you will have access to our course material depending on your level of subscription. Our system will automatically collect information on your login times, location(s), your password information and email as well as personal details such as date of birth et cetera that may be used to identify you or your preferences. We will not sell this data to a third party. Moreover, we will only collect the data that we need – for example, we want to be sure that you at least 18 years and over to enroll to our ground school without which a parental consent will be required.

Shopping History

When shopping online on the Eastrise Aviation website, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Successful purchase history may be kept for up to 5 years. for audit and other legal compliance purposes.

We may, if asked, provide details of our subscribers and customers when requested by the government or any competent authority upon request – even within a short notice. This includes the police, anti-terrorism units or even foreign governments who make an official request – usually through the Malawi Government. Visitor comments may be checked through an automated spam detection service.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Information will be stored up to 5 years after which it will either be manually or automatically deleted – whichever way is convenient and feasible for Eastrise Aviation.

The rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data: breach procedures

We serve our website under SSL and other secure data transfer protocols. However, we are not liable for any loss or damage whatsoever caused due to data breaches. We have included this information in our Terms and Conditions which you jointly and severally agree.